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Support Provided
| S. No. | Support Type | Availability | No. Of Time |
| 1 | Onsite Support | Yes | Three |
| 2 | Remote Desktop Support | Yes | Three |
| 3 | Chat Support | Yes | Five |
| 4 | Ticket support | Yes | Five |
| 5 | Phone Support | Yes | Three |
Note : You Will Get Any One of The above Mention Support Type
Service Covered Under Onsite Support -True Value
VIE Software will only provide service. If any parts will have to be get repaired / replaced / upgraded that will be on the cost of customer.
HARDWARE: This includes the actual components of your PC, ie., the Processor, Motherboard, RAM, Hard disk, Optical Drive, Monitor / LCD, Mouse, Keyboard, SMPS, Cabinet, Speaker, UPS Only. The AMC should cover all possible hardware related problems.
NETWORKING: This would cover all the networking related problems, dealing with Switch, cables, Internet broadband Issues etc.
SOFTWARE: This includes an AMC for all the software related issues such as Operating Systems, Mail Software, Database software etc. It is advised that one should always buy licensed and legal software to prevent any software issues and it also makes maintenance easier as the software company we will provide you with a new copy in case the older one gets damaged or crashes.
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In summary benefits are many |
RESPONSE TIME |
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Why don't you get an COMPUTER AMC with us and relax? Request quote |
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