Support Provided

Service Covered Under Onsite Support - Unlimited

VIE Software will only provide service. If any parts will have to be get repaired / replaced / upgraded that will be on the cost of customer.

HARDWARE: This includes the actual components of your PC, ie., the Processor, Motherboard, RAM, Hard disk, Optical Drive, Monitor / LCD, Mouse, Keyboard, SMPS, Cabinet, Speaker, UPS Only. The AMC should cover all possible hardware related problems.

NETWORKING: This would cover all the networking related problems, dealing with Switch, cables, Internet broadband Issues etc. 

SOFTWARE: This includes an AMC for all the software related issues such as Operating Systems, Mail Software, Database software etc. It is advised that one should always buy licensed and legal software to prevent any software issues and it also makes maintenance easier as the software company we will provide you with a new copy in case the older one gets damaged or crashes. 

Other Key Services: Services include back-up solutions, cleaning of the computer system and peripherals internal + External, General Antivirus checks and regular maintenance like running diagnostic tests to ensure if all the components are working fine.

	In summary benefits are many
	One low annual fee    Certified Engineers    24 x 7 Service    On-Site Repair & Maintenance    Support for wide variety of Hardware and Software    Guaranteed response times    Preventative maintenance program    Service-call-tracking system    Site logs    Online Support    Technical Support    Free Knowledge Base RESPONSE TIME 99 Minute
Why don't you get an COMPUTER AMC with us and relax? Request  quote